This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

We collect information from you when you place an order, subscribe to a newsletter, respond to a survey, fill out a form, use live Chat, open a support ticket or enter information on our site.

Provide us with feedback on our products or services.

 How do we use your information?

 We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.

• To improve our website in order to better serve you.

• To allow us to better service you in responding to your customer service requests.

• To administer a contest, promotion, survey or other site feature. 

• To marketing and advertising products and services.

• To quickly process your transactions.

• To ask for ratings and reviews of services or products

• To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

 We use a variety of information security measures to protect your online transactions with us.

 • We use reasonable security measures to protect the confidentiality of personal information under our control and appropriately limit access to it.

• Our digital properties use encryption technology to protect your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When you browse the website in the future, the data stored in the cookie can be retrieved by the website to notify us of your previous activity. Cookies allow to respond to you as an individual. By gathering and remembering information about your preferences, we can tailor itself to your needs, likes and dislikes and continually improve the Website and the customer shopping experience. The use of cookies also enables you to browse most of the Dustor website pages without having to login repeatedly.

You can modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the user-friendly features we have built on our website. 

We use cookies to:

• Understand and save user’s preferences for future visits.

• Keep track of advertisements.

• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

If you turn cookies off, some features will may be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

 Third-party disclosure

 We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice and your Consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

However, anonymous visitors information may be provided to other parties for marketing, advertising, or other uses.

 Third-party links

 Occasionally, at our discretion, we may include or offer third-party hyperlink on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Links to Other Sites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we are not responsible for the privacy practices or the content of the linked websites.

We collect your email address to:

Send information, respond to inquiries, and/or other requests or questions

Process orders and to send information and updates pertaining to orders.

Send you additional information related to your product and/or service.

As a practice, we send information to all to our Business Partners / Retailers / Consumers, about our products, new promotions, our newsletters, SMS updates, etc. to keep them fully updated.

In case at any time, you prefer not to receive such updates / additional information as stated above, please click the “unsubscribe” link in any such email that you receive or follow the process to unsubscribe as detailed in the SMS.

Within 7 working days of receipt of your ‘unsubscribe’ instruction we will cease to send you such updates. If unsubscribe instruction steps is unclear, you may contact our support number for further help. 

Third-party disclosure

 We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice and your Consent. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. 

Security

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control.

Creative Newtech Limited 

3rd & 4th Floor, Plot No. 137AB, Kandivali Co Op Industrial Estate Limited, Charkop, Kandivali West, Mumbai – 400 067